Customer Success Specialist, California (Remote)
Cengage Group(1 month ago)
About this role
The Customer Success Specialist at Cengage Group drives customer retention and sales growth by supporting customers with their digital solutions, forming consultative relationships, and collaborating with internal teams. This role focuses on applying sales skills and product knowledge to align solutions with customer needs, aiming to exceed sales goals and enhance customer satisfaction.
Required Skills
- Customer Retention
- Sales Growth
- Relationship Management
- Consultative Selling
- Problem-Solving
Qualifications
- Bachelor’s Degree
About Cengage Group
cengagegroup.comWe are a global education technology company serving millions. Provides quality digital products and services to equip students with skills needed to be job ready.
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