SimplePractice

Customer Success Specialist - Product Specialist

SimplePractice(8 days ago)

RemoteFull TimeJunior$464,400 - $721,200Customer Success
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About this role

SimplePractice is seeking a Customer Success Specialist to provide excellent support to its clients through inbound communication channels, troubleshooting, and onboarding, empowering health and wellness practitioners to thrive. The role involves working closely with the customer support team to ensure high satisfaction and efficient resolution of inquiries.

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Required Skills

  • Customer Support
  • Communication
  • Troubleshooting
  • Onboarding
  • Problem Solving
  • Chat Support
  • Email Support
  • Technical Support
  • Collaboration
  • Knowledge Management
SimplePractice

About SimplePractice

simplepractice.com

SimplePractice is a HIPAA‑compliant EHR and practice management platform built for therapists and other health & wellness professionals. Used by 225,000+ clinicians, it centralizes scheduling, documentation, billing and insurance claims, secure telehealth, and a client portal across web and mobile. The product emphasizes ease of use, data security, and integrations to help solo practitioners and small practices manage appointments, notes, payments, and compliance, with a free trial to get started.

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