Customer Success Specialist - Product Specialist
SimplePractice(3 days ago)
About this role
SimplePractice is hiring a Customer Success Specialist (Product Specialist) to serve as the front-line contact for clinicians using its practice management software. The role supports customers via inbound phone, chat, and email, helps onboard trial users, and contributes to improving the overall customer experience. This is a full-time hourly position with potential overtime and non-traditional hours.
Required Skills
- Customer Support
- Live Chat
- Email Support
- Phone Support
- Troubleshooting
- Triage
- Onboarding
- Zendesk
- Google Workspace
- Problem Solving
+2 more
Qualifications
- Bachelor's Degree
About SimplePractice
simplepractice.comSimplePractice is a HIPAA‑compliant EHR and practice management platform built for therapists and other health & wellness professionals. Used by 225,000+ clinicians, it centralizes scheduling, documentation, billing and insurance claims, secure telehealth, and a client portal across web and mobile. The product emphasizes ease of use, data security, and integrations to help solo practitioners and small practices manage appointments, notes, payments, and compliance, with a free trial to get started.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SimplePractice
Similar Jobs
B2B Arabic Customer Support for Online Streaming Platform
Cross Border Talents(3 years ago)
Technical Support Associate, Weekends (Australia)
Webflow(1 month ago)
Finnish Speaking Marketplace Customer Representative
Patrique Mercier Recruitment By Cyriel(4 months ago)
Tier 1 Support Agent
Togetherwork(1 month ago)
Jr. Onboarding Associate
Gusto, Inc.(5 months ago)
Specialist I, Client Support
Grow Therapy(12 days ago)