Customer Success Specialist
BrightSign(1 month ago)
About this role
The Customer Success Specialist ensures BrightSign customers and partners receive exceptional value from the company’s service platforms by focusing on customer experience and technical enablement. The role partners closely with Sales and cross-functional teams to support the customer lifecycle, subscription processes, and product adoption. This is a remote position.
Required Skills
- Lead Qualification
- Onboarding
- Technical Enablement
- Subscription Support
- Account Management
- Customer Communication
- Documentation
- Process Improvement
- Product Feedback
- CRM
+4 more
About BrightSign
brightsign.bizBrightSign is a leading provider of commercial digital signage players and an ecosystem of software and cloud services that power content playback, scheduling, interactivity, and remote management. The company offers a range of compact, high‑performance media players and BrightSign OS/authoring and network services designed for reliable, secure 24/7 operation. BrightSign is widely used across retail, hospitality, transportation, education and corporate environments and is valued for its durability, ease of deployment, and broad integrations with CMS platforms and peripherals.
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