Customer Success Specialist
Realtor.com Careers(22 days ago)
About this role
Realtor.com is hiring a Customer Success Specialist to support consumers in the early stages of buying or selling a home by providing guidance and connecting them with real estate professionals. The role sits within a high-volume contact-center environment and is designed for people who enjoy balancing customer support with sales-oriented outcomes. The position is hybrid, working in-office three days per week.
Required Skills
- Customer Service
- Call Center
- Outbound Calling
- Inbound Calls
- Lead Qualification
- Objection Handling
- Conflict Resolution
- Rapport Building
- Negotiation
- Data Entry
+7 more
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.