Zoomph
The Customer Success Specialist at Zoomph provides frontline support and technical troubleshooting to clients, ensuring high satisfaction through efficient issue resolution. This role involves collaborating with Account Management and Product teams to develop customized solutions, create support documentation, and analyze data for strategic improvements. Ideal candidates possess strong communication skills, a problem-solving mindset, and experience in SaaS or technology-driven customer support environments.
Headquarters
Reston, Virginia, United States
Company Size
11-50 employees
Founded
2016
Zoomph is a Digital Measurement Platform for Social Audience Intelligence, Sponsorship Measurement, & Evaluation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoomph.
Zoomph didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role