Customer Success Supervisor - Signature - Las Cruces, NM
AWE plc(2 months ago)
About this role
The Signature Customer Success Supervisor at UPS supports a territory in New Mexico (Las Cruces, Roswell, and Farmington) and focuses on managing a high volume of smaller customers. The role is centered on driving customer satisfaction and retention at scale using dashboards and reporting. It aims to increase customer loyalty and growth by identifying patterns and enabling customers to maximize value from UPS solutions.
Required Skills
- Account Management
- Customer Success
- Issue Management
- Upselling
- Cross-Selling
- Territory Management
- Reporting
- Data Analysis
- Communication
- Organizational Skills
+2 more
Qualifications
- U.S. Citizenship or Authorized Work Status
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