Bilingual Customer Success Manager (French/English)
SalesForce1 Inc(1 month ago)
About this role
A Customer Success Manager at Salesforce acts as a named advisor for customers subscribed to the Signature Success Plan, partnering with customer organizations to maximize value from their Salesforce investment. The role emphasizes building and maintaining executive relationships, ensuring a unified Signature experience across teams, and supporting customers through peak events and major incidents. It is focused on enterprise customers and aligns internal resources to deliver outcomes from the Salesforce platform.
Required Skills
- Customer Success
- Stakeholder Management
- Account Renewal
- Salesforce
- Sales Cloud
- Service Cloud
- Technical Advising
- Incident Management
- Cross-Functional Leadership
- Communication
+4 more
Qualifications
- AI Associate
- Administrator
- Advanced Administrator
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
- B2C Commerce Developer
- Marketing Cloud Suite
- Data Cloud
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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