guesty
Guesty is seeking a Customer Success Team Lead to manage and develop the SMB segment in the Americas, leading a global team of 6-8 Customer Success Managers. The role focuses on driving customer retention, upsells, and overall account growth for over 1000 clients while supporting the Director in building scalable processes and coaching the team. This position requires a strategic leader with a proven track record in B2B SaaS to enhance customer success strategies and resolve complex escalations.
Headquarters
Covina, California, United States
Company Size
501-1000 employees
Founded
2013
Guesty is a property management platform for vacation- and short‑term rental operators that centralizes listings, bookings, guest communications, and day-to-day operations. Its software provides channel management across Airbnb, Vrbo, Booking.com and other marketplaces, a unified multi-calendar, automated workflows and messaging, payment and owner accounting, and tasking for cleaning and maintenance. Built for professional property managers and hospitality businesses, Guesty integrates with third‑party tools and offers reporting and analytics to help scale operations and optimize occupancy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for guesty.