ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success at Cyara - ApplyBlast

Customer Success

Cyara

1 month ago

3.8 on Glassdoor

Hyderabad, Telangana, India

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role focuses on delivering exceptional customer experiences by managing support cases, resolving product issues, and maintaining up-to-date expertise in Cyara's suite of products. The position involves collaborating with engineering to troubleshoot and fix issues, documenting defects, and representing the voice of the customer to drive product improvements. It also includes contributing to knowledge sharing, managing communications during incidents, and supporting ad-hoc projects to enhance team capabilities.

Responsibilities

Manage support cases and resolve inbound customer requests
Investigate product issues and partner with engineering to fix defects
Maintain product expertise and update knowledge center content

Skills

Qualifications

BS in Computer Science or related field

About Cyara

cyara.com

Headquarters

Austin, Texas, United States

Company Size

201-500 employees

Founded

2006

View Profile

Cyara is an AI-first CX assurance platform that helps enterprises validate, monitor, and govern AI agents and customer experience journeys before and after deployment. It provides goal-based AI agent testing, continuous production monitoring, hallucination detection, and compliance assurance across voice, chat, and digital channels. Cyara also offers broader CX infrastructure validation including IVR, telco, and WebRTC testing, serving as the confidence layer for AI-driven customer experience at scale.