Resilience

Customer Support Agent / Agent support - Stage - 6 mois

Resilience(1 month ago)

RemoteFull TimeJunior$30,000 - $35,000Operations
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About this role

This role involves providing support to users of medical telemonitoring solutions in oncology, gastroenterology, and psychiatry. The position focuses on helping healthcare professionals adopt and effectively use the devices, ensuring regulatory compliance, and contributing to product improvements through user feedback.

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Required Skills

  • Customer Support
  • Zendesk
  • Communication
  • Documentation
  • Medical Devices
  • French
  • English
  • Regulatory
  • Vulgarisation
Resilience

About Resilience

www.resilience.care

Resilience is a pioneering digital health company focused on providing remote monitoring and personalized support for oncology patients. Its innovative telemonitoring platform improves patient care by facilitating communication between healthcare providers and patients, ultimately enhancing treatment adherence and quality of life. Currently implemented in over 120 healthcare institutions, Resilience aims to optimize cancer care pathways and strengthen the support systems for patients undergoing various treatments. The company also recently achieved reimbursement approval from the French High Authority for Health, marking it as a significant advancement in oncology care.

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