Customer Support Agent (Italian-speaking) - POS System Solutions

Philip Morris International(4 months ago)

Porto, PortugalOnsiteFull TimeJunior$54,676 - $73,572 (estimated)Customer Support

About this role

As a Customer Support Agent at Concentrix in Porto, Portugal, you will be the voice of the company, directly engaging with Italian-speaking customers through various communication channels. This role emphasizes ensuring client satisfaction and process optimization while being part of a dynamic, multilingual team.

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Required Skills

Customer Support
Communication Skills
Problem-Solving
Time Management

Qualifications

Fluent in Italian
Advanced English

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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