Customer Support Agent

SuperDial

3 months ago

Onsite

Full Time

Junior

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

A Customer Support Agent at SuperDial is responsible for making 50–100 outbound calls daily to healthcare organizations to verify provider information and schedule follow-ups as needed. The role requires clear communication, attention to detail, and accurate data entry in the CRM while adhering to structured workflows. Ideal candidates should have at least one year of experience in a call center or healthcare operations and be comfortable with high-volume calling and thorough documentation.

Skills

About SuperDial

www.superdial.ai

SuperDial is a leading voice AI platform specifically designed for healthcare revenue cycle management (RCM) teams. It automates critical tasks such as eligibility checks, prior authorizations, claim status inquiries, credentialing, and enrollment, significantly reducing manual efforts and improving efficiency. With a focus on seamless integration into existing EHR and RCM software, SuperDial aims to streamline workflows and improve patient interaction through scalable technology solutions. The company recently raised $15M in Series A funding to enhance its capabilities and expand its reach within the healthcare industry.