Customer Support (Arbitration Coordinator)
OPENLANE
About this role
The Arbitration Coordinator at OPENLANE handles resolution of customer claims and complaints related to vehicles sold, managing arbitration between buyers and sellers and overseeing the post-sale inspection process. The role ensures adherence to auction arbitration policies and relevant legislation while supporting communication between parties to achieve mutually acceptable outcomes.
Skills
Qualifications
About OPENLANE
backlotcars.comDealers’ preferred US marketplace for used vehicles. Wholesale made easy with better outcomes, the inventory you need and lowest fees.
Recent company news
OPENLANE CorporateOPENLANE to Change Stock Ticker to OPLN
Dec 16, 2025
Auto RemarketingCo-founder of OPENLANE & The Appraisal Lane now leading Reviver
Nov 14, 2025
Yahoo FinanceCBIZ, Concentrix, CoreCivic, DXC, and OPENLANE Shares Are Falling, What You Need To Know
2 weeks ago
TradingViewOPENLANE, Inc. Reports 2025 Financial Results
3 weeks ago
FinvizOPENLANE (NYSE:OPLN) Surprises With Q4 CY2025 Sales
3 weeks ago
About OPENLANE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for OPENLANE.
Salary
$53k – $73k
per year