Customer Support (Arbitration Coordinator)
OPENLANE(26 days ago)
About this role
The Arbitration Coordinator at OPENLANE handles resolution of customer claims and complaints related to vehicles sold, managing arbitration between buyers and sellers and overseeing the post-sale inspection process. The role ensures adherence to auction arbitration policies and relevant legislation while supporting communication between parties to achieve mutually acceptable outcomes.
Required Skills
- Arbitration
- Negotiation
- Customer Service
- Complaint Management
- Communication
- Report Writing
- Microsoft Office
- Organization
- Vehicle Knowledge
- Inspection Coordination
+2 more
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
About OPENLANE
backlotcars.comDealers’ preferred US marketplace for used vehicles. Wholesale made easy with better outcomes, the inventory you need and lowest fees.
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