Customer Support Associate - 6 month contract
Convera
About this role
A Customer Support Associate at Convera is the first point of contact for internal and external customers on a 6-month fixed-term contract. The role supports Convera’s global B2B cross-border payments business by facilitating pre- and post-payment inquiries while ensuring adherence to compliance and regulatory requirements. This position sits in a fast-paced financial services environment and offers opportunities for development within a global organization.
Skills
About Convera
convera.comConvera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.
Recent company news
ConveraConvera makes CNBC’s top fintechs list for the second year running
1 month ago
ConveraConvera appoints industry leader Meaghan Riley as CCO
1 month ago
ConveraMarkets recover from AI anxiety, USD holds firm
2 weeks ago
ConveraConvera to share vision for B2B payments at Money 20/20 and AFP
Oct 27, 2025
ConveraEmployee spotlight: Jo strengthens workplace culture
1 month ago
About Convera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Convera.
Salary
$72k – $79k
per year
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