Customer Support Associate

Convera(9 days ago)

HybridFull TimeJunior$47,000 - $50,000Customer Support

About this role

The Customer Support Associate provides internal support within a financial services company, handling client transactions, support, and administrative functions. The role involves communication and collaboration with clients and internal teams to ensure efficient transaction processing and compliance.

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Required Skills

Customer Service
Communication
SFDC
Transaction Monitoring
Problem Solving
Time Management
Financial Services
Teamwork
MS Office
Client Support

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.

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