Customer Support Engineer (Contract)

Tin Can(19 days ago)

RemoteContractJunior$0 - $0Customer Experience

About this role

Tin Can is developing a modern version of the classic home phone with a focus on safety and design, aiming to enhance social independence for kids without smartphones. They are expanding their product and support capabilities and seek a customer support specialist to manage complex technical issues.

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Required Skills

Troubleshooting
Technical Support
Device Activation
Network Connectivity
Customer Service
Communication Skills
Support Tools
Automation
Knowledge Base
Hardware Support

About Tin Can

tincan.kids

Tin Can is a unique voice communication device designed for kids, functioning as a Wi-Fi-enabled landline that encourages real conversations without screens, texts, or strangers. The device allows children to connect securely with approved contacts, including friends and family members, while offering parental controls for contact management. With an emphasis on simplicity and safety, Tin Can provides a nostalgic calling experience, reminiscent of traditional telephones. The product aims to foster independence in communication for kids during the no-smartphone years.

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