PROS

Customer Support Engineer I

PROS(1 month ago)

HybridFull TimeJunior$70,412 - $93,372 (estimated)Customer Support
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About this role

A Customer Support Engineer at PROS supports enterprise customers using PROS’ pricing and commerce software, helping them get value from the product and ensuring a high-quality customer experience. The role is part of the support organization that contributes to PROS’ mission of enabling companies to optimize pricing and sales using data-driven solutions.

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Required Skills

  • Customer Support
  • Troubleshooting
  • Content Management
  • Ticketing
  • JIRA
  • Postman
  • JSON
  • SQL
  • HTML
  • CSS

+5 more

Qualifications

  • Associate Degree
  • ITIL v4 Foundation Certification
PROS

About PROS

pros.com

The PROS SaaS platform powers profitable growth for the world’s leading companies with the planet’s most advanced neural network AI technology.

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