Customer Support Engineer - Level 1 EMEA
Hammerspace
About this role
Hammerspace is seeking a Customer Support Engineer to ensure customer satisfaction and retention by resolving complex technical issues related to data storage, networking, and cloud environments. The role involves troubleshooting, collaboration with cross-functional teams, and maintaining knowledge resources to improve support quality.
Skills
About Hammerspace
hammerspace.comHammerspace is a high-performance data platform that enables AI anywhere by removing data delays and unlocking the full value of data wherever it resides. It provides a global data plane and unified namespace that delivers low-latency, policy-driven data access and orchestration across cloud, on‑prem, and edge storage. The platform is designed to accelerate AI/ML model training, inference, and analytics by treating distributed datasets as a single instantly accessible resource. Enterprises use Hammerspace to simplify data management, avoid costly data movement, and improve performance for demanding data‑intensive workloads.
About Hammerspace
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hammerspace.
Salary
$50k – $80k
per year
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