Senior Customer Success Engineer I

Rubrik Job Board(27 days ago)

Bangalore, IndiaOnsiteFull TimeSenior$136,663 - $183,936 (estimated)Global Customer Support and Success

About this role

The Senior Customer Success Engineer I provides enterprise-level post-deployment technical support and acts as a trusted advisor to Rubrik customers, ensuring timely activation and adoption of SaaS products. This role contributes to delivering world-class customer experiences by diagnosing and resolving complex technical issues across cloud and on-prem environments. The position works closely with cross-functional teams to escalate issues, produce deployment documentation, and improve product knowledge resources.

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Required Skills

Technical Support
Troubleshooting
Problem Solving
Root Cause
Case Management
Cloud Deployments
VMware
Linux
Kubernetes
GCP

+19 more

Qualifications

Bachelor's Degree in Computer Science or Engineering

About Rubrik Job Board

rubrik.com

Rubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.