Customer Support Representative (Hybrid)
Homebase(25 days ago)
About this role
Homebase is seeking a Customer Support Representative to serve as a frontline advocate for small business customers. The role involves providing support, onboarding guidance, and consultative recommendations to help customers utilize Homebase's features effectively.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Product Knowledge
- AI Tools
About Homebase
joinhomebase.comHomebase is an all-in-one platform designed to streamline business operations for small and hourly teams. They provide tools for employee scheduling, time tracking, payroll management, HR compliance, and team communication, ensuring businesses can efficiently manage their workforce. Trusted by over 150,000 small businesses, Homebase integrates AI-powered assistants and other features to simplify the management process and enhance productivity. With a strong focus on customer support and user experience, Homebase aims to empower small businesses to optimize their operations.
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