FloSports

Customer Support Representative, Bilingual

FloSports

2 months ago
Remote
Full Time
Junior
1 applicant
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FloSports
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About this role

FloSports is looking for a bilingual Customer Support Representative to serve as the first point of contact for customers, providing support through phone and email, troubleshooting technical issues, and collaborating across departments to ensure a seamless customer experience. The role involves problem-solving in a fast-paced, sports-centric environment while handling platform usage guidance and account management.

Skills

FloSports

About FloSports

www.flosports.tv

FloSports is a premier live sports streaming platform that offers over 100,000 live events annually across a variety of sports, including wrestling, football, and cycling. The platform provides on-demand replays, real-time stats, game clips, and original content to enhance the viewing experience for sports enthusiasts. With multiple dedicated channels and subscription options, FloSports caters to diverse audiences looking to access their favorite sports anytime, anywhere. Users can also benefit from exclusive content, athlete profiles, and comprehensive league standings through their subscriptions.

About FloSports

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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