Customer Support Representative

ENDVR

3 months ago

British Columbia

Hybrid

Full Time

Junior

1 applicant

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About this role

The Customer Support Representative at ENDVR helps customers navigate and succeed with the ENDVR platform as the company scales. The role is focused on delivering world-class customer experiences for brands and retail associates in the action sport, optical, outdoor, and lifestyle industries. This position involves becoming a platform expert, supporting and training users, and closely collaborating with internal teams to improve the product. The environment is that of a fast-growing, humble startup with a flexible hybrid culture based in Montreal, supporting customers in British Columbia and beyond.

Skills

About ENDVR

endvr.io

ENDVR is a retail sales enablement platform that helps consumer brands increase wholesale revenue by driving sell-through across retail channels. It combines sales contests and rewards, digital education for retail teams, and retail operations tools to activate and motivate wholesale partners. The platform also provides visibility into every sale with analytics and performance tracking so brands can optimize partner behavior and measure growth.