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© All Rights Reserved. ApplyBlast.com
TrashLab
TrashLab is seeking a dynamic Customer Support Representative to establish and execute support processes, ensuring high client satisfaction, retention, and advocacy. This early-stage role involves providing technical support, training, and documentation while acting as a customer advocate to drive product improvements. The position requires managing inbound support queues and implementing scalable processes to support the company's rapid growth.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2022
TrashLab is a web-based "operating system" for waste haulers that centralizes dispatch, billing, customer calls, route optimization, and fleet/inventory tracking. The platform includes AI-powered order taking and call summarization, a driver app, customer portal, automated follow-ups, and integrations with accounting and reporting tools. Built with haulers across residential, commercial, roll‑off, and portable‑toilet lines of business, TrashLab replaces spreadsheets and disconnected tools to streamline operations and billing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TrashLab.
78% above the average for this role