Customer Support & Sales Agent | E-commerce | Remote
Foxelli Group(28 days ago)
About this role
The Customer Support & Sales Agent at Foxelli is responsible for delivering attentive and solution-oriented support to customers through various communication channels, including phone, chat, and email. This role involves conducting phone interviews to assess customer needs, providing product recommendations, and driving upsells in a non-pushy manner, while maintaining a professional tone that aligns with the brand’s values. The agent will also collaborate cross-functionally to enhance the overall customer journey and will be working remotely within a flexible schedule.
Required Skills
- Customer Support
- Sales
- Emotional Intelligence
- Active Listening
- Communication Skills
- Problem Solving
- Upselling
- Cross-Functional Collaboration
- Remote Work Experience
- Time Management
About Foxelli Group
www.foxelligroup.comFoxelli Group is a company specializing in innovative technological solutions and services. With a focus on enhancing user experience and driving engagement, they deliver state-of-the-art software and applications tailored to meet diverse client needs. Their commitment to quality and customer satisfaction sets them apart in the competitive landscape of tech providers.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Foxelli Group
Similar Jobs
Italian Customer Client Support in Sunny Greece - Fully Paid Relocation
Next Job Abroad(9 months ago)
Customer Service Representative (6m FTC)
carwow(2 months ago)
Swedish speaking Customer Service Agent to Athens
Next Job Abroad(8 months ago)
French Speaking Tier 1 Support Agent
Patrique Mercier Recruitment By Cyriel(4 months ago)
Customer Operations Representative (6 months FTC)
carwow(28 days ago)
Call Center Agent
HALA(14 days ago)