Customer Support Specialist - Dutch speaking

The Customer Support Specialist (Dutch speaking) at Tebi acts as the first line of support for merchants using Tebi’s Connected Restaurant Management System, providing fast and effective assistance through troubleshooting, product guidance, and issue resolution. The role requires strong problem-solving and communication skills, as well as collaboration with various internal teams to advocate for customer needs and improve the service experience. Key responsibilities include managing customer inquiries in a high-volume environment, owning escalations, and contributing to team knowledge for continuous improvement. Fluency in Dutch and English is required, along with a background in customer service.