Customer Support Specialist I-Solventum
Solventum(2 months ago)
About this role
Solventum is hiring a Customer Support Specialist I to support people and healthcare professionals with inquiries related to NPWT in a 24/7 operation. The role focuses on providing customer assistance through inbound interactions and ensuring callers receive accurate guidance or are routed to the appropriate team. Training is fully paid and conducted in person before transitioning into the assigned schedule.
Required Skills
- Customer Support
- Inbound Calls
- Account Management
- Upselling
- Issue Resolution
- Customer Inquiry
- Call Routing
- Critical Thinking
- Active Listening
- Empathy
+5 more
Qualifications
- High School Diploma
- English C1
About Solventum
solventum.comSolventum is a healthcare company focused on enhancing the quality of life through innovative solutions. With a legacy rooted in transformative healthcare practices, Solventum is dedicated to providing smarter and safer healthcare options for patients and providers alike. The company leverages advanced technology to improve healthcare delivery, ensuring that its services are efficient, reliable, and accessible.
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