Customer Support Specialist – Overland Park (Kansas City Metro)
Steadily(2 months ago)
About this role
The Customer Support Specialist at Steadily is responsible for delivering efficient and accurate support to landlords, lenders, and agents while managing high volumes of requests related to policy servicing, including billing inquiries and document requests. This in-office role requires strong communication skills and the ability to navigate multiple systems, such as Salesforce, to process transactions and maintain records. Candidates should have at least one year of experience in a customer-facing position, preferably in insurance or financial services, and must thrive in a fast-paced environment.
Required Skills
- Customer Support
- Communication Skills
- Troubleshooting
- Fast-Paced Environment
- Policy Servicing
- Salesforce
- Multi-Platform Navigation
- Clerical Tasks
- Time Management
- Insurance Knowledge
About Steadily
steadily.comSteadily is a technology-driven insurance provider specializing in landlord insurance for rental property owners and real estate investors nationwide. The company offers fast and affordable property and liability coverage designed to protect landlords from various risks, such as fire, water damage, and legal liability. With a focus on convenience, Steadily enables users to obtain quotes quickly and efficiently online, ensuring transparency and ease of access to essential insurance products. They also support a diverse range of properties, including single-family homes, multi-family units, and vacation rentals.