Customer Support Specialist

Atrato Pago(25 days ago)

RemoteFull TimeJunior$44,530 - $60,091 (estimated)Operaciones

About this role

A Customer Support Specialist at Atrato serves as the primary point of contact for customer and merchant inquiries, delivering empathetic and exceptional service. The role requires managing communication across channels, providing solutions to various issues, and collaborating with internal teams to enhance customer experience. Candidates should have over eight months of customer service experience in fast-paced environments and possess strong communication and organizational skills.

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Required Skills

Atención Al Cliente
Comunicación Efectiva
Resolución De Problemas
Empatía
Trabajo En Equipo
Organización
Gestión De Canales
Redacción
Ortografía
Adaptabilidad

+3 more

About Atrato Pago

atratopago.com

Atrato Pago is a Mexican fintech company that specializes in providing flexible financing solutions tailored for merchants and consumers. Its platform allows customers to make purchases up to $200,000 pesos and pay in installments over a period of up to 24 months, facilitating easy access to credit for various industries. By partnering with Atrato, businesses can enhance sales and offer secure payment options without high risks or fees, making it a valuable tool for small and medium enterprises. With its commitment to improving financial accessibility, Atrato Pago supports both buyers and merchants in achieving their economic goals.