Customer Support Specialist
Atrato Pago
About this role
A Customer Support Specialist at Atrato serves as the primary point of contact for customer and merchant inquiries, delivering empathetic and exceptional service. The role requires managing communication across channels, providing solutions to various issues, and collaborating with internal teams to enhance customer experience. Candidates should have over eight months of customer service experience in fast-paced environments and possess strong communication and organizational skills.
Skills
About Atrato Pago
atratopago.comAtrato Pago is a Mexican fintech company that specializes in providing flexible financing solutions tailored for merchants and consumers. Its platform allows customers to make purchases up to $200,000 pesos and pay in installments over a period of up to 24 months, facilitating easy access to credit for various industries. By partnering with Atrato, businesses can enhance sales and offer secure payment options without high risks or fees, making it a valuable tool for small and medium enterprises. With its commitment to improving financial accessibility, Atrato Pago supports both buyers and merchants in achieving their economic goals.
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About Atrato Pago
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $60k
per year