Ejecutivo de atención al cliente

AnyVan(25 days ago)

Bogotá, ColombiaOnsiteFull TimeJunior$37,346 - $51,165 (estimated)Operations

About this role

As a Customer Service Executive at AnyVan, you will be the frontline support for customers navigating their moving experiences, handling inquiries through various channels including phone and digital platforms. The role requires at least three years of customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment while maintaining high customer satisfaction ratings. You will manage customer queries efficiently, aiming for first-contact resolution, and ensure effective communication throughout the process.

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Required Skills

Atención al Cliente
Resolución de Problemas
Comunicación
Escucha Activa
Gestión de Consultas
Trabajo en Equipo
TI
G-Suite
Adaptabilidad
Organización

+6 more

About AnyVan

www.anyvan.com

AnyVan is a European online marketplace that connects users with delivery, transport, and removal services through a network of transport partners who bid for their jobs. Founded in 2009, the platform offers a range of services including home removals, van hire, self-storage, and car transport. Customers appreciate AnyVan for its user-friendly interface and competitive pricing, making logistics solutions more accessible and efficient. With a strong focus on sustainability, the company aims to reduce wasted transportation miles while providing reliable services.