Customer Support Specialist
Donorbox
About this role
Donorbox is a leading fundraising and donor management software helping nonprofits raise funds and manage supporters. The Customer Support Specialist role is part of the Customer Success and Intelligence team at a fully distributed, remote-first company. Donorbox is a profitable, bootstrapped software company serving over 100,000 global organizations.
Skills
About Donorbox
donorbox.orgDonorbox is an all‑in‑one online donation and fundraising platform that helps nonprofits, charities, churches, and schools collect and manage donations. It provides embeddable donate buttons and customizable donation pages, recurring giving, peer‑to‑peer and campaign tools, plus AI‑powered CRM features for donor management and reporting. The service offers a free starter tier with optional paid Grow and Premium plans for advanced features and integrations with payment processors. Donorbox focuses on quick setup, easy customization, and tools to boost online fundraising and donor retention.
Recent company news
GlobeNewswireCharity Fundraising Platform Business Report 2026: $14.44
1 week ago
Yahoo FinanceDonorbox Ranked #1 Fundraising Software on G2 for Four Consecutive Quarters
Apr 10, 2025
The SpectatorCorbyn and Sultana use same crowdfunder as Tommy Robinson
Jul 29, 2025
UK FundraisingDonorbox announces over $2bn processed in donations, & plans for nonprofit CRM launch
Oct 25, 2023
Business WireDonorbox Powers $3 Billion in Charitable Giving, Elevating Fundraising with AI
Feb 20, 2025
About Donorbox
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Donorbox.
Salary
$24k
per year
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