Customer Training Specialist (Remote - Mexico Only)

Varicent (1 month ago)

HybridFull TimeMedior$93,645 - $124,797 (estimated)Customer Success

About this role

The Product Adoption Specialist is a customer-facing hybrid role focused on driving adoption and measurable value of Varicent’s AI-enabled product portfolio. The role ensures a smooth transition from sale and implementation to activation, leveraging deep product knowledge including AI models and prompt engineering, and provides coaching to end users. It also serves as a retention layer by increasing engagement and product stickiness while collaborating with internal teams.

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Required Skills

AI Onboarding
Product Knowledge
Customer Followups
Content Creation
Usage Monitoring
Feedback Collection
Relationship Building
Internal Enablement
Feature Testing
Event Participation

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.