Zendesk

CX Acceleration Manager / Consultant

Zendesk(3 months ago)

HybridFull TimeSenior$137,729 - $184,351 (estimated)Customer Experience
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About this role

The CX Acceleration Manager/Consultant at Zendesk plays a critical role in enhancing the customer experience for Enterprise clients by leveraging deep technical mastery and strategic consulting. This position involves leading focused engagements to drive measurable improvements in clients' Zendesk platforms, fostering collaboration among stakeholders to ensure successful CX transformations.

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Required Skills

  • Customer Consulting
  • Technical Assessments
  • Zendesk Administration
  • Cross-Functional Collaboration
  • Configuration Management
Zendesk

About Zendesk

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Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

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