CX Value Realization Advisor

A Value Advisor at Zoom partners with sales, product, and customer experience teams to help enterprise customers connect CX strategy, operating models, and technology investments to measurable business outcomes. The role combines strategic thinking and hands‑on delivery—building decks, designing workshops, and shaping executive narratives to translate CX ambition into fundable initiatives. You will influence internal strategy and support pre‑sales engagements to position Zoom as a CX value partner.