nttdata
The Data Centre Field Support Engineer (L2) provides professional second-line onsite technical support and field engineering services to clients by proactively identifying and resolving technical incidents and problems. This role focuses on restoring service to clients by managing incidents and ensuring all requests and process events result in zero missed Service Level Agreement (SLA) conditions. The position involves managing standard and low complexity incidents, conducting routine tasks, and following standard practices and procedures.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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