Delivery Director, Customer Success
CENTRIC SOFTWARE INC
About this role
Centric Software is seeking a Delivery Director (Customer Success) to lead its post-implementation services organization. The role involves managing customer relationships, leading a professional services team, and ensuring operational excellence to drive customer satisfaction and value realization.
Skills
About CENTRIC SOFTWARE INC
centricsoftware.comCentric Software is a provider of cloud-native Product Lifecycle Management (PLM), planning and pricing solutions for brands, retailers and manufacturers. Its Centric PLM and associated planning/pricing products centralize product development, sourcing, merchandising, digital assets and price/assortment decisions to accelerate time-to-market, reduce costs and improve cross‑team collaboration. Focused on fashion, footwear, luxury, retail and consumer goods industries, Centric delivers configurable SaaS with integrations and analytics tailored to industry workflows. The company positions its platform to drive operational efficiency, faster innovation and better commercial outcomes for global brands and retailers.
Recent company news
PR NewswireHamilton Beach Brands, Inc. Enhances Product Development with Centric PLM
Sep 8, 2025
Global Food Industry NewsJust Food Excellence Awards 2025: Centric Software
Jul 21, 2025
Just StyleJust Style Excellence Awards 2024: Centric Software
May 5, 2024
Global Food Industry NewsJust Food Excellence Awards 2024: Centric Software
Mar 14, 2024
Just StyleCentric Software’s Award-Winning Innovations in Fashion and Consumer Goods Technology
Jul 2, 2025
About CENTRIC SOFTWARE INC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CENTRIC SOFTWARE INC.
Salary
$150k – $200k
per year