Director, Customer Success, Strategic (AMER)
Mural
About this role
The Director of Customer Success, Strategic (AMER) at Mural leads the strategy, execution, and operational management for the company's strategic enterprise customer segment. The role involves leading a team of senior customer success practitioners to expand customer value, drive retention and expansion, and forge trusted relationships with key stakeholders in large accounts.
Skills
About Mural
mural.coMural is an AI-powered visual collaboration platform designed to enhance teamwork and innovation across organizations. It provides an intuitive workspace where teams can ideate, strategize, and execute projects effectively, leveraging features such as collaborative templates and real-time feedback tools. Mural integrates seamlessly with various tools, enabling users to foster alignment and drive results while working visually with stakeholders. With a strong focus on user experience, Mural empowers teams to optimize workflows and make data-driven decisions.
Recent company news
Hawaii News NowNew ‘Drive With Aloha’ mural underway at Kapolei High School
Nov 27, 2025
wjfw.comBoulder Junction Coffee Company unveils mural honoring Northern Lights
1 month ago
Fast CompanyThis skyline-stealing mural also powers its building
1 month ago
The Westport Local PressOscar’s Deli Mural provides Company during Light Lunch Rush
1 month ago
Argus LeaderSioux Falls co-op, local artist part of mural campaign to encourage equitable shopping
Sep 12, 2025
About Mural
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mural.
Salary
$184k – $230k
per year