Director, Client Delivery

Maven Clinic(2 months ago)

HybridFull TimeDirector$170,000 - $200,000Client Delivery

About this role

The Director of Client Delivery will lead and scale Maven’s Client Delivery Manager team, setting vision and driving execution of client delivery strategy to ensure operational excellence and strong client outcomes. This senior leader partners across Product, Engineering, and Operations to refine delivery processes, improve performance, and shape how Maven delivers value to enterprise clients. The role is highly visible and focused on scalable growth and exceptional client experience.

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Required Skills

Team Leadership
Strategy
Client Delivery
Onboarding
Integrations
Risk Management
Process Improvement
Cross-Functional Collaboration
Stakeholder Management
Executive Communication

+2 more

Qualifications

Bachelor's Degree
MBA (Preferred)
MHA (Preferred)
US Work Authorization

About Maven Clinic

mavenclinic.com

Maven Clinic is a virtual-first women’s and family health company that partners with employers to deliver comprehensive reproductive and family care as an employee benefit. It helps companies retain diverse talent, improve health outcomes, and reduce maternity and fertility costs by supporting every path to parenthood—pregnancy, fertility and egg freezing, adoption, surrogacy, infant care, breastmilk shipping, and manager training. Maven combines clinical specialists, care navigation, and benefits integration to provide coordinated telehealth and support across the family-building journey. Employers adopt Maven to boost retention, employee wellbeing, and manage related healthcare spend.

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