Client Engagement Partner - Retail
Celonis(1 month ago)
About this role
The Client Value Partner (CVP) for Retail is the accountable lead for customer success for strategic retail customers, acting as a trusted advisor to C-level executives and owning the long-term vision for Celonis adoption. The role leads cross-functional Celonis teams to deliver measurable business impact, drive large-scale transformation programs, and accelerate platform adoption. It also champions customer advocacy, builds industry communities, and mentors internal and customer teams to maximize value realization.
Required Skills
- Customer Success
- Executive Engagement
- Strategic Relationships
- Program Leadership
- Stakeholder Management
- Change Management
- Process Reengineering
- Transformation Programs
- AI Transformation
- Team Mentoring
+8 more
Qualifications
- MBA Preferred
About Celonis
celonis.comCelonis is a process intelligence company whose platform combines process mining, analytics, and AI to help organizations visualize, monitor, and optimize end-to-end business processes across systems, teams, and functions. Its tools surface real-time operational insights, enable process redesign and orchestration, and deploy AI-driven automations for use cases across supply chain, finance, IT, and shared services. More than 1,400 companies use Celonis to improve service levels, accelerate cash flow, reduce costs, and drive continuous process excellence and measurable business value.