Director, Customer Marketing

Ivalua(26 days ago)

HybridFull TimeDirector$112,000 - $168,000Marketing

About this role

The Director, Customer Marketing will define and lead customer engagement and enablement strategies across onboarding, retention, advocacy, and expansion for global enterprise customers. This role partners closely with Product Marketing, Sales, Customer Success, and R&D to drive platform adoption, customer satisfaction, and strategic storytelling. The position supports executive engagement and community-building programs to amplify customer success and inform product direction.

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Required Skills

Lifecycle Marketing
Retention
Advocacy
Content Strategy
Event Strategy
Community Building
Segmentation
Data Insights
Collaboration
Storytelling

+4 more

About Ivalua

ivalua.com

Ivalua is a global leader in AI-powered procurement software offering a unified source-to-pay platform for complete spend and supplier management. Its suite covers sourcing, procurement, contract and supplier management, invoicing and analytics to help organizations control costs, mitigate supplier risk and automate procurement processes. The platform emphasizes configurability and AI-driven insights to support complex, enterprise-scale procurement transformations. Customers use Ivalua for end-to-end visibility, supplier collaboration and scalable digital procurement programs across industries and geographies.