Director, Customer Operations
Scribd(3 days ago)
About this role
Scribd Inc. is looking for an experienced Director of Customer Operations to lead their customer support strategy, integrating AI advancements and fostering innovation. The role involves developing long-term vision, managing technology ecosystems, and building high-performance teams in a rapidly evolving, content-driven environment.
Required Skills
- Customer Support
- AI Integration
- Operations Strategy
- Support Technology
- Team Leadership
- Data Analytics
- Quality Assurance
- Process Optimization
- Support Automation
- Customer Experience
About Scribd
scribd.comScribd is a subscription-based digital library that offers access to a vast collection of over 195 million documents, including books, audiobooks, and articles from a global community. Founded in 2007, Scribd serves as a platform for users to share information, read, and find inspiration across various genres and subjects. With a focus on enhancing the reading experience, Scribd combines traditional publishing with digital convenience, making literature available anytime, anywhere.
View more jobs at Scribd →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Scribd
Similar Jobs
Director, Customer Experience Operations
Zip Co Limited(12 days ago)
Sr. Director, Technology Innovation
Daikin Applied(21 days ago)
Senior Director, Exploration
Edwards Lifesciences(2 months ago)
Director Advanced Manufacturing Engineering
Philips(6 days ago)
Director, User Operations - Canada
NerdWallet(3 months ago)
Director, Customer-Centricity & Transformation
Manulife(25 days ago)