Director Customer Service
Abbott Laboratories(1 month ago)
About this role
The role involves leading global customer service operations for Abbott, focusing on the advancement of service maturity and the alignment of customer service with enterprise goals. Responsibilities include developing scalable service practices, enhancing customer satisfaction, and partnering with regional teams to optimize delivery and build capabilities.
Required Skills
- Customer Service
- Operational Leadership
- BPO Management
- Continuous Improvement
- Data-Driven Insights
About Abbott Laboratories
abbott.comInnovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.
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