Director, Customer Success - Audit Workflow
Thomson Reuters(1 month ago)
About this role
The Director of Customer Success for the Audit Workflow business at Thomson Reuters will lead the build-out and operationalization of the Customer Success function, ensuring it becomes a strategic differentiator for clients. This role focuses on hiring and onboarding Customer Success Managers, partnering on enablement programs, and aligning CS strategy across Tax, Audit & Accounting. The Director will drive customer adoption, retention, and revenue alignment through cross-functional collaboration and data-driven execution.
Required Skills
- Team Building
- Onboarding
- Enablement
- Operational Execution
- Customer Experience
- Cross-Functional Collaboration
- Performance Management
- Data-Driven
- Sales Alignment
- Change Management
Qualifications
- Bachelor's Degree
- MBA Preferred
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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