Director, Customer Success - Audit Workflow
Thomson Reuters
About this role
The Director of Customer Success for the Audit Workflow business at Thomson Reuters will lead the build-out and operationalization of the Customer Success function, ensuring it becomes a strategic differentiator for clients. This role focuses on hiring and onboarding Customer Success Managers, partnering on enablement programs, and aligning CS strategy across Tax, Audit & Accounting. The Director will drive customer adoption, retention, and revenue alignment through cross-functional collaboration and data-driven execution.
Skills
Qualifications
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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About Thomson Reuters
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$175k – $325k
per year