Director, Customer Service
GEICO(4 days ago)
About this role
GEICO is seeking a highly motivated Director of Customer Service to lead and develop a talented service team, drive customer satisfaction, and support profitable growth. The role involves strategic leadership, team management, operational oversight, and collaboration across various departments to enhance the customer experience.
Required Skills
- Leadership
- Customer Service
- Data Analysis
- Operations Management
- Team Management
- Process Improvement
- Automation
- Communication
- Customer Satisfaction
- Cross-functional Collaboration
About GEICO
geico.comGEICO is a prominent insurance provider that has been trusted by customers since 1936, offering a wide range of insurance products, including auto, motorcycle, homeowners, and renters insurance. The company emphasizes savings and convenience, allowing customers to easily compare rates and benefits online. Known for its strong brand presence, GEICO leverages innovative technology and customer service to deliver comprehensive coverage options tailored to meet diverse needs. With a commitment to affordability and accessibility, GEICO continues to be a leader in the insurance industry.
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