BURGA

Director of Customer Experience

BURGA

1 month ago
Vilnius, Lithuania
Hybrid
Full Time
Director
1 applicant
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BURGA
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About this role

The Director of Customer Experience at BURGA owns and streamlines the end-to-end customer experience for a fast-scaling global brand, ensuring satisfaction and loyalty grow with the business. The role partners with senior leaders to convert customer insights into measurable improvements and to prevent recurring experience failures. You will lead company-wide strategy and drive initiatives that embed customer-centric standards across departments.

Skills

BURGA

About BURGA

burga.com

BURGA is a fashion-forward accessories brand that turns everyday essentials into stylish statement pieces. Their e-commerce catalog features design-led phone cases, statement eyewear, elegant drinkware and other lifestyle accessories. BURGA focuses on bold, trend-driven prints and stylish finishes that help customers stand out in daily life.

About BURGA

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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