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© All Rights Reserved. ApplyBlast.com
Anova
The Director, Customer Service leads Anova's global reactive customer experience, overseeing technical support, service operations, and RMA execution across multiple industrial verticals. This role is responsible for driving automation and AI transformation within the support organization to improve resolution efficiency and customer satisfaction. The position involves managing a distributed team and partnering with cross-functional leaders to ensure a unified post-sale experience.
Headquarters
Jersey City, New Jersey, United States
Anova (Anova Technologies, Inc.) is an agentic AI platform for data analytics, offering an AI analyst called CASPER that autonomously interrogates data, generates insights, and delivers persona-based summaries via email, Slack, and Teams. CASPER replaces traditional SQL workflows and dashboards by self-prompting, uncovering trends, and recommending next steps without requiring user direction. Anova also offers an embedded analytics solution for companies to white-label CASPER into their own applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Anova.
Anova didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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