Director, Digital Customer Success
Domino Data Lab
About this role
The Director of Digital Customer Success at Udemy will own and shape the company’s digital customer engagement vision, driving initiatives that improve retention, expansion, and advocacy. This role focuses on building scalable processes and programs that enhance customer satisfaction across a large and diverse user base. The position partners across product, marketing, sales, and executive leadership to align digital experiences with broader business goals.
Skills
About Domino Data Lab
careerpuck.comPuck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.
Recent company news
Built InDomino Data Lab Careers, Perks + Culture
Sep 12, 2025
The SaaS NewsDomino Data Lab Secures Equity Investment
Aug 25, 2025
Financial ITDomino Data Lab Named a Visionary for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for Data Science and Machine Learning Platforms
Jun 4, 2025
Fierce BiotechData Analytics/Business Intelligence
Nov 19, 2025
FinTech GlobalUBS and Domino Data Lab deepen AI partnership
Aug 21, 2025
About Domino Data Lab
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Domino Data Lab.
Salary
$185k – $200k
per year