Senior Director, EMEA Customer Success

Betting Hero(1 month ago)

HybridFull TimeDirector$148,023 - $196,969 (estimated)Customer Success

About this role

Udemy is seeking a Senior Director, EMEA Customer Success to lead and shape the Customer Success strategy across the EMEA region. The role focuses on driving retention, expansion, and product adoption while representing the voice of customers across the organization. This senior leadership position will build and mentor teams and collaborate with cross-functional partners to ensure customers achieve their goals.

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Required Skills

Customer Success
Strategy Development
Team Leadership
Stakeholder Management
Customer Retention
Customer Expansion
Relationship Building
Process Optimization
Sales Alignment
Product Alignment

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About Betting Hero

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