Director, Digital & Media Customer Success

Inmar(25 days ago)

HybridFull TimeDirector$123,579 - $205,965Customer Success

About this role

The Director, Digital & Media Customer Success leads a team that develops and maintains customer relationships to drive retention and loyalty. The role partners cross-functionally with product, sales, and operations to ensure customers derive value from the company’s digital and media solutions and to improve overall satisfaction.

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Required Skills

Customer Success
Account Management
Strategic Planning
P&L Management
Onboarding
Renewals
Stakeholder Management
Process Optimization
Digital Media
Analytics

Qualifications

Bachelors Degree

About Inmar

inmar.com

New Relic is a leading observability platform that helps software teams monitor and improve their applications and infrastructure in real time. It offers a range of services including application performance monitoring, infrastructure monitoring, and digital experience monitoring, which leverage data to provide insights and facilitate decision-making. Organizations utilize New Relic to gain visibility into their entire technology stack, allowing them to optimize performance, enhance user experiences, and troubleshoot issues efficiently. With its robust analytics and user-friendly dashboard, New Relic empowers developers to build high-quality software faster and more reliably.

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