Datadog

Director, Enterprise Customer Success (APJ)

Datadog(26 days ago)

HybridFull TimeDirector$190,807 - $251,973 (estimated)Customer Success
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About this role

The Director, Enterprise Customer Success at Datadog is a senior regional leader responsible for shaping customer experience and driving retention at scale. This role focuses on building leadership capability, aligning regional strategy with global priorities, and fostering cross-functional partnerships to maximize customer value. It operates within Datadog’s hybrid workplace and serves the APJ region.

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Required Skills

  • Team Leadership
  • Manager Coaching
  • Strategic Planning
  • Execution
  • Data Analysis
  • Customer Retention
  • Playbook Implementation
  • Collaboration
  • Market Communication
  • SaaS

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Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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